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Discussion Starter · #1 ·
I own a 18 Accord touring 2.0 with the 10 speed automatic. The car currently has just shy of 47000 miles on it and the engine has completely let go. After refueling and then proceeding to drive home like normal that car dies and turn off fully. Every warning light connected to the engine flashes and the car rolls to a stop, where I thought i could restart it. when trying to restart I pushed the button and the engine just crank and cranks and sound like it had no compression. Upon the conclusion of it not going to start I had a tow truck take it home because the local honda dealer was closed and wasn't available to take the car. The following day is when the car was towed to Honda. It was dropped off early in the morning and I didn't receive a call about the car until late in the day. At that point they had begun diagnosis and said they need a deposit to start digging in deeper. I talked with the next day and says that honda is going to deny the powertrain claim and says the reason behind this is due to the fact that they think the car was tuned. The car has never been tuned or even had anything hooked up to the obd2 by anyone other than honda techs when the infotainment was updated. I never planed on tuning this car due to the simple fact of keeping the warranty. if anyone else has had any issues like this with the warranty department or engine failure any information would help.
I will keep updating the thread as I get more info and go in on sometime this week to see the car and speak in person with the dealership.
 

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I own a 18 Accord touring 2.0 with the 10 speed automatic. The car currently has just shy of 47000 miles on it and the engine has completely let go. After refueling and then proceeding to drive home like normal that car dies and turn off fully. Every warning light connected to the engine flashes and the car rolls to a stop, where I thought i could restart it. when trying to restart I pushed the button and the engine just crank and cranks and sound like it had no compression. Upon the conclusion of it not going to start I had a tow truck take it home because the local honda dealer was closed and wasn't available to take the car. The following day is when the car was towed to Honda. It was dropped off early in the morning and I didn't receive a call about the car until late in the day. At that point they had begun diagnosis and said they need a deposit to start digging in deeper. I talked with the next day and says that honda is going to deny the powertrain claim and says the reason behind this is due to the fact that they think the car was tuned. The car has never been tuned or even had anything hooked up to the obd2 by anyone other than honda techs when the infotainment was updated. I never planed on tuning this car due to the simple fact of keeping the warranty. if anyone else has had any issues like this with the warranty department or engine failure any information would help.
I will keep updating the thread as I get more info and go in on sometime this week to see the car and speak in person with the dealership.
They "think" the car was tuned... that's a little vague to deny the warranty. W/the sophisticated data recording on our car's they should be able to tell and show you that it has been tuned and what parameters are out of OEM specifications. If the car has never been tuned as you state I would contact Honda Customer Service (I'll post info below) and open a claim. I would also start looking into getting legal advice (lawyer) just in case. As long as you have been maintaining the car within OEM recommended servicing (whether you did it or dealer) and you have documents of those services this should also benefit your claim. Good luck and keep us posted.

Honda Automobile Customer Service, American Honda Motor Co., Inc.

800-999-1009

American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Boulevard
Torrance, CA 90501-2746

hondacertified.com

Monday - Friday
0600 - 1700
Pacific Time
 

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Discussion Starter · #4 · (Edited)
@Gasaxeman any updates on your car?
American Honda is claiming that the ECM has been modified and will not release how or when as they are claiming that information is proprietary. Car has never been modified by me. Car has only been to a Honda dealership once when new for a software update to the main screen. I have done all of the oil changes and other maintenance and have NEVER installed an aftermarket tune. The aggravation level at this point is through the roof. Looks like I will be looking at other options.
 

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American Honda is claiming that the ECM has been modified and will not release how or when as they are claiming that information is proprietary. Car has never been modified by me. Car has only been to a Honda dealership once when new for a software update to the main screen. I have done all of the oil changes and other maintenance and have NEVER installed an aftermarket tune. The aggravation level at this point is through the roof. Looks like I will be looking at other options.
Wow!!! That's really interesting... I can see them not wanting to release the how or when but they should be willing to release what has been modified/changed or what specs were out of OEM. I'm assuming you are the original owner when you say there has never been a tuner installed? If you are the original owner and never installed a tuner might be time to lawyer up. BTW.... if a tuner was installed (prior to your purchase if you aren't the original owner) then removed there will be Information left regarding the car being tuned even though the tuner was removed. Keep us posted... good luck.
 

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Oh oh reading this has me wondering as ours is at 50K with no tune and has solely been serviced via Honda. In fact even when I was told there were Honda dealerships that would install warrantied tunes i passed. My lawyers are on speed dial if need be, but let’s hope it won’t come to this. Good luck OP with everything.
 

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Discussion Starter · #8 ·
Wow!!! That's really interesting... I can see them not wanting to release the how or when but they should be willing to release what has been modified/changed or what specs were out of OEM. I'm assuming you are the original owner when you say there has never been a tuner installed? If you are the original owner and never installed a tuner might be time to lawyer up. BTW.... if a tuner was installed (prior to your purchase if you aren't the original owner) then removed there will be Information left regarding the car being tuned even though the tuner was removed. Keep us posted... good luck.
I am the original owner of the car. At this time I’m going to be looking into my legal options and try and pursue the case further. I wish they would release what was changed and when the so called “tune” was written into the ecu.
 

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I am the original owner of the car. At this time I’m going to be looking into my legal options and try and pursue the case further. I wish they would release what was changed and when the so called “tune” was written into the ecu.
Most definitely look into legal options. (y) You being the original owner and never had installed a tuner if anything is showing out of OEM specs in the ECU could be a flaw in the ECU. If that's the case then this is definitely something Accord owners need to be aware of. With all the technology in vehicle's these days you would think there would be redundant safeguards to prevent the vehicle from overriding OEM specs (IE: rev limiters, AFR limits, etc.) built into the ECU.
 

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Discussion Starter · #10 ·
Update on the Accord.. Car has had no issues until now.
However its suffering a major one now. According to Honda is sounds like a rod came loose.They have not dug in very far and I'm not paying another dime to them at this point.
American Honda is not going to budge without some serious pushback. Weighing legal options. Not getting too much positive feedback so far. Most likely will be pursuing other Government agency's. So much for " Honda Reliability". No matter which way this ends there will be much more to follow.
 

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Wow this so screwed up and OP I wish you well towards getting this resolved asap...
 

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Update on the Accord.. Car has had no issues until now.
However its suffering a major one now. According to Honda is sounds like a rod came loose.They have not dug in very far and I'm not paying another dime to them at this point.
American Honda is not going to budge without some serious pushback. Weighing legal options. Not getting too much positive feedback so far. Most likely will be pursuing other Government agency's. So much for " Honda Reliability". No matter which way this ends there will be much more to follow.
Thanks for keeping us informed. Keep up the fight... good luck.
 

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I own a 18 Accord touring 2.0 with the 10 speed automatic. The car currently has just shy of 47000 miles on it and the engine has completely let go. After refueling and then proceeding to drive home like normal that car dies and turn off fully. Every warning light connected to the engine flashes and the car rolls to a stop, where I thought i could restart it. when trying to restart I pushed the button and the engine just crank and cranks and sound like it had no compression. Upon the conclusion of it not going to start I had a tow truck take it home because the local honda dealer was closed and wasn't available to take the car. The following day is when the car was towed to Honda. It was dropped off early in the morning and I didn't receive a call about the car until late in the day. At that point they had begun diagnosis and said they need a deposit to start digging in deeper. I talked with the next day and says that honda is going to deny the powertrain claim and says the reason behind this is due to the fact that they think the car was tuned. The car has never been tuned or even had anything hooked up to the obd2 by anyone other than honda techs when the infotainment was updated. I never planed on tuning this car due to the simple fact of keeping the warranty. if anyone else has had any issues like this with the warranty department or engine failure any information would help.
I will keep updating the thread as I get more info and go in on sometime this week to see the car and speak in person with the dealership.
Gasman....I had hondata stage 2 installed at 500 miles...and so far so good. But even if you did not have it tuned...Honda should honor warranty as Superior Honda will install Hondata ( I checked before installing mine)
 

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Discussion Starter · #14 ·
Gasman....I had hondata stage 2 installed at 500 miles...and so far so good. But even if you did not have it tuned...Honda should honor warranty as Superior Honda will install Hondata ( I checked before installing mine)
Good luck with that. I trust NO one from Honda, The Dealer can say that but American Honda will sing a different tune
Because if there is any damage during your warranty period Factory Honda will come out , Read the ECU and deny any repairs. I cant even get dates ,times ,what was modified out of them. Claim all is proprietary
 

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Gasman....I had hondata stage 2 installed at 500 miles...and so far so good. But even if you did not have it tuned...Honda should honor warranty as Superior Honda will install Hondata ( I checked before installing mine)
Even though a dealer will install a tuner (it's about the $$$ for them) if you have a failure and for some reason a factory rep gets involved your warranty will be voided. A dealer installing a tuner doesn't override Honda from voiding warranty. Add to that if a dealer were to pass on a warranty claim due to a tuner's fault their franchise would be in jeopardy. If they repair it, it better be on their dime and not passed on to Honda.
Good luck with that. I trust NO one from Honda
Unfortunately with what you are dealing with can't blame you at all. 😕
 

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Check with your states Lemon Laws if they have them...if they do then file a lemon law claim against the dealership and honda...that will force their legal team to have to prove to the state that their theory is correct but more importantly they cover the cost of the so called "deep dive". Also check to see if your state has anything on the books or actions called Deceptive Trades Practices which states that if a company doesn't honor it's practices it's in violation and therefore can be held accountable for damages including punitive damages...that will light a huge fire up Honda's ass...I did this against VW and slaughtered them...they ended up forking out over $20k to fix their f up...you will for sure need to get a lawyer to send the proper demand letter but once things get moving everything gets sorted. Hope this helps...again every state is different in their consumer protection laws but I am sure there is something in your state that can help.
 

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I own a 18 Accord touring 2.0 with the 10 speed automatic. The car currently has just shy of 47000 miles on it and the engine has completely let go. After refueling and then proceeding to drive home like normal that car dies and turn off fully. Every warning light connected to the engine flashes and the car rolls to a stop, where I thought i could restart it. when trying to restart I pushed the button and the engine just crank and cranks and sound like it had no compression. Upon the conclusion of it not going to start I had a tow truck take it home because the local honda dealer was closed and wasn't available to take the car. The following day is when the car was towed to Honda. It was dropped off early in the morning and I didn't receive a call about the car until late in the day. At that point they had begun diagnosis and said they need a deposit to start digging in deeper. I talked with the next day and says that honda is going to deny the powertrain claim and says the reason behind this is due to the fact that they think the car was tuned. The car has never been tuned or even had anything hooked up to the obd2 by anyone other than honda techs when the infotainment was updated. I never planed on tuning this car due to the simple fact of keeping the warranty. if anyone else has had any issues like this with the warranty department or engine failure any information would help.
I will keep updating the thread as I get more info and go in on sometime this week to see the car and speak in person with the dealership.
You mention this happened after refueling. Did you check the gas or with the gas station to see if any other people reported issues after refueling there?
 

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I went through **** getting a rattling sunroof assembly replaced which finally ended TODAY after a 3 month ordeal. Total price quoted at an auto body shop? $1100 with MSRP prices for parts. Honda did everything they could to avoid this repair. Good luck dude , youre gonna need it.🙏
 

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Op are there any new updates with this ?
 
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