2018 Honda Accord Forum banner

1 - 9 of 9 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter #1
I own a 18 Accord touring 2.0 with the 10 speed automatic. The car currently has just shy of 47000 miles on it and the engine has completely let go. After refueling and then proceeding to drive home like normal that car dies and turn off fully. Every warning light connected to the engine flashes and the car rolls to a stop, where I thought i could restart it. when trying to restart I pushed the button and the engine just crank and cranks and sound like it had no compression. Upon the conclusion of it not going to start I had a tow truck take it home because the local honda dealer was closed and wasn't available to take the car. The following day is when the car was towed to Honda. It was dropped off early in the morning and I didn't receive a call about the car until late in the day. At that point they had begun diagnosis and said they need a deposit to start digging in deeper. I talked with the next day and says that honda is going to deny the powertrain claim and says the reason behind this is due to the fact that they think the car was tuned. The car has never been tuned or even had anything hooked up to the obd2 by anyone other than honda techs when the infotainment was updated. I never planed on tuning this car due to the simple fact of keeping the warranty. if anyone else has had any issues like this with the warranty department or engine failure any information would help.
I will keep updating the thread as I get more info and go in on sometime this week to see the car and speak in person with the dealership.
 

·
Super Moderator
Joined
·
1,665 Posts
I own a 18 Accord touring 2.0 with the 10 speed automatic. The car currently has just shy of 47000 miles on it and the engine has completely let go. After refueling and then proceeding to drive home like normal that car dies and turn off fully. Every warning light connected to the engine flashes and the car rolls to a stop, where I thought i could restart it. when trying to restart I pushed the button and the engine just crank and cranks and sound like it had no compression. Upon the conclusion of it not going to start I had a tow truck take it home because the local honda dealer was closed and wasn't available to take the car. The following day is when the car was towed to Honda. It was dropped off early in the morning and I didn't receive a call about the car until late in the day. At that point they had begun diagnosis and said they need a deposit to start digging in deeper. I talked with the next day and says that honda is going to deny the powertrain claim and says the reason behind this is due to the fact that they think the car was tuned. The car has never been tuned or even had anything hooked up to the obd2 by anyone other than honda techs when the infotainment was updated. I never planed on tuning this car due to the simple fact of keeping the warranty. if anyone else has had any issues like this with the warranty department or engine failure any information would help.
I will keep updating the thread as I get more info and go in on sometime this week to see the car and speak in person with the dealership.
They "think" the car was tuned... that's a little vague to deny the warranty. W/the sophisticated data recording on our car's they should be able to tell and show you that it has been tuned and what parameters are out of OEM specifications. If the car has never been tuned as you state I would contact Honda Customer Service (I'll post info below) and open a claim. I would also start looking into getting legal advice (lawyer) just in case. As long as you have been maintaining the car within OEM recommended servicing (whether you did it or dealer) and you have documents of those services this should also benefit your claim. Good luck and keep us posted.

Honda Automobile Customer Service, American Honda Motor Co., Inc.

800-999-1009

American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Boulevard
Torrance, CA 90501-2746

hondacertified.com

Monday - Friday
0600 - 1700
Pacific Time
 

·
Super Moderator
Joined
·
1,665 Posts
  • Like
Reactions: austynfieldz

·
Registered
Joined
·
3 Posts
Discussion Starter #4 (Edited)
@Gasaxeman any updates on your car?
American Honda is claiming that the ECM has been modified and will not release how or when as they are claiming that information is proprietary. Car has never been modified by me. Car has only been to a Honda dealership once when new for a software update to the main screen. I have done all of the oil changes and other maintenance and have NEVER installed an aftermarket tune. The aggravation level at this point is through the roof. Looks like I will be looking at other options.
 

·
Super Moderator
Joined
·
1,665 Posts
American Honda is claiming that the ECM has been modified and will not release how or when as they are claiming that information is proprietary. Car has never been modified by me. Car has only been to a Honda dealership once when new for a software update to the main screen. I have done all of the oil changes and other maintenance and have NEVER installed an aftermarket tune. The aggravation level at this point is through the roof. Looks like I will be looking at other options.
Wow!!! That's really interesting... I can see them not wanting to release the how or when but they should be willing to release what has been modified/changed or what specs were out of OEM. I'm assuming you are the original owner when you say there has never been a tuner installed? If you are the original owner and never installed a tuner might be time to lawyer up. BTW.... if a tuner was installed (prior to your purchase if you aren't the original owner) then removed there will be Information left regarding the car being tuned even though the tuner was removed. Keep us posted... good luck.
 

·
Registered
Joined
·
68 Posts
Oh oh reading this has me wondering as ours is at 50K with no tune and has solely been serviced via Honda. In fact even when I was told there were Honda dealerships that would install warrantied tunes i passed. My lawyers are on speed dial if need be, but let’s hope it won’t come to this. Good luck OP with everything.
 

·
Registered
Joined
·
3 Posts
Discussion Starter #8
Wow!!! That's really interesting... I can see them not wanting to release the how or when but they should be willing to release what has been modified/changed or what specs were out of OEM. I'm assuming you are the original owner when you say there has never been a tuner installed? If you are the original owner and never installed a tuner might be time to lawyer up. BTW.... if a tuner was installed (prior to your purchase if you aren't the original owner) then removed there will be Information left regarding the car being tuned even though the tuner was removed. Keep us posted... good luck.
I am the original owner of the car. At this time I’m going to be looking into my legal options and try and pursue the case further. I wish they would release what was changed and when the so called “tune” was written into the ecu.
 

·
Super Moderator
Joined
·
1,665 Posts
I am the original owner of the car. At this time I’m going to be looking into my legal options and try and pursue the case further. I wish they would release what was changed and when the so called “tune” was written into the ecu.
Most definitely look into legal options. (y) You being the original owner and never had installed a tuner if anything is showing out of OEM specs in the ECU could be a flaw in the ECU. If that's the case then this is definitely something Accord owners need to be aware of. With all the technology in vehicle's these days you would think there would be redundant safeguards to prevent the vehicle from overriding OEM specs (IE: rev limiters, AFR limits, etc.) built into the ECU.
 
  • Like
Reactions: DRKNESS
1 - 9 of 9 Posts
Top