It's not getting better.
Hey everybody.
Stopped by dealership today. They are my clients. Following up with service manager for integration of my companies services... everything is going great than BAM! - he hits me with the news, "Your vehicle has been in an accident."
WHAT??!
He explains that one of the workers; while parking the vehicle hit another vehicle? Anyway. I've attached the image below. They are sending my vehicle to the body shop now. The part for the turbo charger will be in tomorrow 2/27/18. I'm really speechless. I will say that everyone at the dealership has been taking care of me since the beginning and I know they are not happy about this either. Service manager assured me that vehicle would be taken care of and that they'd be sending it to the best body shop.
Moving forward the entire driver side door needs to be replaced.
What do you guys think? Should I ask any specific questions? This is a lease vehicle... though I wanted the option to purchase at the end of term, however, now I'm not too sure I want too.
I hope they fix the engine problem and I hope the body repairs come out right. Everyone keeps telling me, "It's just a car." "It will be fixed" but my thing is; it's my car. If it was your car idk how'd you react but I believe I'm not wrong in saying that this isn't okay. A brand new car less than 3k miles - goes in for service. MAF sensor replaced - doesn't solve problem. Turbo hose ordered(part on the way) - Someone crashed my vehicle damaging the driving door.... it can't close. It's bent on the frame.
I'm rambling. I just want to be sure I'm not being taken advantage of. This car was an expensive buy for me. 35k after taxes. Tomorrow will make it a week without it. IDK how long it will take to get repaired then theres the situation with the engine. This whole experience has left me feeling sour towards the car and the brand.
Thanks for all your help guys.
- John