Just making this post to add another "data point" to the mix.
Local dealer where I bought the car (2020 EX-L 2.0T) offers "Free For Life" oil/filter changes to buyers. I never was able to get a definitive ruling over the phone on when I could bring the car in based on Maintenance Minder readings, as the service department seemed to suggest 20% remaining life. However this was never actually specified with any precision.
When the Maintenance Minder showed 20% a few days back (mileage 2360 after some 10 months ownership), I made an appointment online for the service. I know this seems quite low mileage, etc., but at these prices (i.e., free) it seemed worth the trouble. It was described as "Service B" which evidently means a few extra checks of system levels and wear. Somehow I got an appointment set for about 2 hours after I actually made it online.
Got out of my pajamas (remember that Covid thing?) and drove the 1.9 miles to the dealer and checked in. Next thing I notice is that a dealer employee gets into the car, starts it up, and then cannot seem to move it. I ask him to roll down the window and, based on my particular set of preferences and settings, tell him to (1) fasten the seat belt, (2) step on the brake, (3) put the car in reverse, and (4) tap the accelerator to automatically release the parking brake (my preferences require this specific sequence). He follows these instructions and moves the car to a work bay. I go into the customer lounger to wait, meanwhile wondering why a dealer employee cannot figure out how to put the car into reverse. Actually more than just wondering.
Net result was a free oil and filter change, levels and wear point checks, and an escape from the dealership with vehicle intact. Not exactly an exciting or informative story, but then sometimes I'm just not exciting or informative myself.
Regards all.