[Luke14789]

Hi everyone,

My 19 Touring 2.0T has 8.5k miles, and I noticed after driving for longer period of time (30+ miles at least), when doing full turns around parking lot, or just stationary in garage and turning the wheel, there's what I can best describe as floor board creaking sound coming from under the steering wheel area/under dash. Since it only happens after longer drives, thermal expansion on some part or something to that effect is probably what's causing the sound. I do not hear this sound from the outside of the car, only inside the cabin.

I took it to the dealer, they supposedly checked the typical suspects, but of course could not reproduce the issue, therefore found no problems. The mechanic told me the stock Michelin tires "chirp" when turning (probably not my issue), he also pointed out it might be the brake pads or something like that, since they've expanded after long driving and they move around inside their brackets (probably not my issue either since I don't hear the issue outside)

I'm just wondering if anyone has anything similar happening, or if it's just my OCD!

Here's a video of the problem, second half has most of the creaking.
Thanks!

** I just realized I might have posted into the wrong category, but not sure how to move the thread. Sorry about that.

 

[Luke14789]

I have some updates. I initially thought the noise was only happening when steering a lot, but today I recorded new video from under the car, and as you can see it's definitely happening even when steering just a little. Still no idea where it's coming from, but can actually hear it pretty good down there "somewhere"...

 

[Luke14789]

Can't view video... saying "Video unavailable... This video is private."

Should be available now. Sorry about that

 

[Luke14789]

Bit of an update: I was able to replicate the issue with the tech sitting in the car with me. They concluded it's a problem somewhere in the steering rack, so they ordered the part, but it's currently on back-order so who knows when they'll receive it. Will post once I get in and get it replaced.

 

[Luke14789]

Oh nice to hear that. I'm still waiting for this steering rack to be replaced, but will let them know to check the shocks, or is it struts?

 

[Luke14789]

Ok excellent, at least I'll have some ammunition when going back to the dealer. I'll keep this thread posted with any updates!

 

[Luke14789]

About 9k on my 2019 Touring 2.0. Pretty lame to be these kinds of issues on such low mileage if you ask me....

 

[Luke14789]

Oh I solved mine. Had the same exact issue when car was outside in Georgia heat for few hours. You shove some form of felt tape (I actually used velcro, the fuzzy side., in between where the HUD plastic meets the plastic trim). no more sound. Kinda hard to see from the pic, but I put it around all edges. Also, apparently no way to pull off the HUD area trim unless you disassemble whole dash....

 

[Luke14789]

Just wanted to give a quick update, they replaced the steering rack, and sure enough the noise is gone. Maybe this will help somebody down the line, and hopefully it stays this way.

 

[Luke14789]

Was the replacement covered under warranty.

Yup