Hi all,
I just came across this thread as I am dealing with the same on my 2018 Accord LX Hybrid. Did your dealership charge you to perform the software update? and if so, did it fix the issue or has it come back? I have tried every trick in this thread from secret menu (which doesn’t help as it has no reset option) and my phone button doesn’t work so I can’t delete devices either.
UPDATE: I took it to the dealership, they charged me $120 for the diagnostic and then said we couldn’t figure it out so we recommend just replacing the whole radio for $1100. 😐
I just came across this thread as I am dealing with the same on my 2018 Accord LX Hybrid. Did your dealership charge you to perform the software update? and if so, did it fix the issue or has it come back? I have tried every trick in this thread from secret menu (which doesn’t help as it has no reset option) and my phone button doesn’t work so I can’t delete devices either.
UPDATE: I took it to the dealership, they charged me $120 for the diagnostic and then said we couldn’t figure it out so we recommend just replacing the whole radio for $1100. 😐