Just did this with mine. U have to do it with the car on though. Don’t turn it off until it’s done. Go to your settings then system then scroll down until you see factory data reset. It will ask you if your sure you want to reset once you get through ok’ing it then it does it’s thing. If it asks for your password then per the people at Honda link if you hold down the volume/power button for 10 seconds and it automatically entered your code in.
Honda told me to drive it for a week with out being connected to blue tooth and with out having anything plugged into it. So I’m trying that. They said because the cars are still so new they don’t know what is creating the problems. So I’m half way through the week. With plugging in or connecting. I did plug in once cause my phone was about to die and I was a long way from home. But it hasn’t turned off yet. But it doesn’t do it every day. So we’ll see what happens at the end of the week.
Sadly the only times issues get dealt with swiftly (or at least the most they can) is with recalls. Car makers rather not take on the burden of people getting injured or killed.
Sadly that business motto extends further than just auto's... I've seen the same such attitude w/motorcycle manufacturers too. :sad:
it has been like 2 weeks now. And I’ve been busy with work. When I went there yesterday for something I said it happened again. The girl I had been working with quit so I had to deal with someone else. And he was just like ok. And stayed looking at me like a tool ?. I’m like this is what they told me to do. Drive for a week with it connecting to anythig. And report back with if it happened again or not. So the week is over and it happened again. He said let me get with the shop Forman and see I’ll call u.... like why couldn’t u check while I was there ?? So dumb. And guess what. No call...so frustrating. Now I’ll have to call them. He even said to me, oh that’s weird ... did you look it up on any forums..... ? your Honda for god sakes. Why do I need to go on a forum. Just thought it was weird that he asked that. Like just freaking fix it. Jesus
Mine was built between 2/25 and 03/01, arriving @ dealer 3/12, picked up on 3/14 and when I checked shortly after my maps needed an update. It's a easy/simple process and w/a new vehicle you get five years of updates free.
I picked up my Accord on June 18th, starting the fourth week of ownership now and the car has done exactly the same thing as you report. Yesterday was the 5th "automatic reboot" (works out to more than one a week) I have also had the screen "lock up"... (picture still there but nothing was working sort of frozen) I had to stop the car, turn everything off and then restart everything... the screen came back up OK at that time. I should add that I was backing up one of those times... and everything went dead except for the back up camera... I could see where I was going but the colored lines on the screen denoting the direction of travel disappeared. So the back up camera seems to entering the screen from a different source... that did not fail.
When I was working in the service dept there was no fix for it. You have to do a complete reset for the factory default settings. It sucks I know! There was no ET on when the fix was going to come out. I have to perform a Factory reset multiple times a month.
