I was getting ready to put on my snow tires and was looking for the key adapter for the wheel locks and could not find it. I looked at my wheels closely and discovered that the locks were not there anymore! I distinctly remember my sales guy pointing them out to me when I took delivery and I even saw the key in the trunk tray. I only brought it in for service just the one time for the rear camera recall. That's the only time I have had it in for service of any kind. I emailed my sales guy. This is annoying petty theft in my books. I thought pretty highly of their service before, but this just lowered them by 3 stars unless they make things right!