Thank you for the prompt response.
Makes sense. I will try to ask them to send diagnostic logs to Honda Tech line.
So far the dealership hasn't been very cooperative even though I got the CPO car from them.
Will do that and report back.
Thank you for the prompt response.Take a look at this thread - Transmission Failure 29k 2019 Sport 2.0... sounds similar to your situation. See if they can/will send the diagnostics to the Honda Tech Line as mentioned in that thread. If they aren't interested in doing that contact Honda Customer Service directly to open a claim...
Honda Automobile Customer Service, American Honda Motor Co., Inc.
800-999-1009
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Boulevard
Torrance, CA 90501-2746
hondacertified.com
Monday - Friday
0600 - 1700
Pacific Time
That's a good point. I'll try it out.See if you could have a dash cam fixed with audio on. If that happens again, may be you can bring that as an evidence